Return & Exchange |
- If you should wish to return or exchange your merchandise, please send e-mail first within 5 days of receiving your package and receive Return Authorization # by E-mail.
- We don't issue Return Authorization # if you don't contact us by e-mail within 5 days of receiving your package.
- Please take a copy of your invoice and fill out the RA# at any place on the invoice or your envelop.
- The package and merchandise should be same to the original condition and send by FedEx or UPS only within 7 days of the RA# issued date. Please make sure to get a Tracking Number.
- You may send back via USPS but we recommend you to insure or get Delivery Confirmation Number since we have no responsibility for lost or damaged goods.
NOTE
- We don't accept any return, which was sent back more than 10 days later of the RA# issued date.
- We accept return only if it is the original condition. For any reason, only unwashed and unworn merchandise is acceptable (No deodorant please). Return with any stains are not acceptable, especially for a white T shirt.
- We don't accept any return if the return is FINAL SALE item.
- We only refund shipping charge if we have sent wrong or defective item.
- We don't accept any return without RA#.
- We have no responsibility for lost or damaged return goods caused by any carriers (FedEx, UPS, USPS).
- For International customer: Please return via First Class Air Mail with Insurance, Priority Mail or EMS with tracking No.
About Jewelry: To ensure your satisfaction, all Dogeared Jewelry items are carefully and thoroughly inspected before leaving our office. All Dogeared items (except Tote bags) are not eligible for exchange or refund unless they arrive damaged. If you received a damaged item, please contact us upon arrival. |
About Size |
- We are a selectshop retailer who purchase a lot of items from a lot of vendors. Each vendor has each different size range which means Size S of vender A and Size S of vendor B has different dimension. Therefore, we describe the dimension for Bust and Length and recommendation on the each item page.
- If you still don't know which size is good for you, please pick up your T-shirt you always wear and take a measurement from armpit to armpit and multiple the size by 2. Then, compare it with the Bust dimension we describe on the each item page.
- Our most T-shirts are cotton-rib baby doll T (Relatively tight fits) , cotton fine jersey T (comfortable fits) or 50/50 T (Polyester and cotton like a vintage T).
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